Organizer Agreement

This Organizer Agreement ("Agreement") is entered into between DanceCatcher ("the Platform", "we", "us") and the event organizer ("Organizer", "you") and supplements the Terms of Service. By listing events on DanceCatcher, you agree to be bound by this Agreement.

1. Stripe Connect Requirement

To list paid events on DanceCatcher, you must complete Stripe Connect onboarding and maintain an active, compliant Stripe Connected Account. You are responsible for keeping your Stripe account in good standing and complying with Stripe's own terms of service. Failure to maintain an active Stripe account may result in the suspension of your event listings and the withholding of payouts.

2. Platform Fees

DanceCatcher charges an application fee of 4% of each transaction plus €1 per ticket or pass processed through the Platform. This fee is automatically deducted from the gross transaction amount before funds are transferred to your Stripe account. Stripe's own payment processing fees apply separately and are also deducted from the transaction amount. You acknowledge that the net amount you receive will reflect both deductions.

3. Tax Responsibility

As the merchant of record for each sale, you are solely responsible for determining, collecting, reporting, and remitting all applicable taxes related to your event sales. This includes, but is not limited to, value-added tax (VAT), sales tax, income tax, and any other taxes or duties required by your jurisdiction. DanceCatcher does not provide tax advice, does not collect or remit taxes on your behalf, and makes no representations regarding your tax obligations. You should consult a qualified tax professional regarding your specific obligations.

4. Event Listing Obligations

You agree that all event listings must:

• Be accurate, truthful, and not misleading in any respect.
• Include correct dates, times, venue information, and pricing.
• Clearly describe what attendees can expect (e.g., dance styles, skill levels, included amenities).
• Be updated promptly if any details change.

You are solely responsible for the content you publish on the Platform.

5. Refund Policy

As the organizer, you are solely responsible for handling all refund requests from buyers. DanceCatcher does not process refunds on your behalf.

• Passes: Passes are refundable in full (not partial) at your discretion. If you choose to issue a refund for a pass, the full purchase price must be refunded.
• Tickets: Tickets are refundable at your discretion.

You must communicate your refund policy clearly to buyers and handle refund requests in a timely manner.

6. Event Cancellation

If you cancel an event, you must either:

• Issue full refunds to all affected buyers, or
• Provide a suitable substitute event acceptable to the buyer.

You must notify all affected buyers of the cancellation and their options as soon as possible. Failure to refund or provide a substitute for cancelled events constitutes a breach of this Agreement.

7. Transferability

Whether tickets and passes are transferable is at your discretion as the organizer. If you permit transfers, you are responsible for managing the transfer process. Buyers should contact you directly regarding transfer requests.

8. Chargebacks

You bear full responsibility for all chargebacks (payment disputes) filed by buyers against transactions on your events. This includes:

• The full chargeback amount.
• Any chargeback fees imposed by Stripe or the payment network.
• Any associated costs or penalties.

Excessive chargebacks may result in suspension of your account. You agree to cooperate with DanceCatcher and Stripe in resolving chargeback disputes by providing documentation and evidence as requested.

9. Customer Data and GDPR

When buyers purchase tickets or passes for your events, you will receive certain personal data (name, email, phone number) for the purpose of event fulfillment. As a data processor under the GDPR, you agree to:

• Use buyer data only for event fulfillment and related communications.
• Not sell, share, or use buyer data for unrelated marketing purposes without explicit consent.
• Implement appropriate technical and organizational measures to protect buyer data.
• Delete buyer data when it is no longer needed for event fulfillment, unless retention is required by law.
• Notify DanceCatcher promptly of any data breach affecting buyer data.

10. Content Standards

You must not list events that:

• Are fraudulent or do not genuinely exist.
• Contain inaccurate or misleading descriptions designed to deceive buyers.
• Promote illegal activities.
• Infringe on the intellectual property rights of third parties.

DanceCatcher reserves the right to remove any listing that violates these standards without notice.

11. Indemnification

You agree to indemnify, defend, and hold harmless DanceCatcher, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your events, including any injuries, damages, or disputes occurring at your events.
• Your breach of this Agreement or the Terms of Service.
• Your violation of any applicable law or regulation.
• Any claims by buyers related to your events, refund practices, or use of their data.

12. Termination

Either party may terminate this Agreement with 30 days' written notice. DanceCatcher may terminate this Agreement immediately and without notice in the event of:

• A material breach of this Agreement or the Terms of Service.
• Fraudulent activity or misuse of the Platform.
• Excessive chargebacks or buyer complaints.
• Loss of your Stripe Connected Account.

Upon termination, your active event listings will be removed. Obligations relating to existing transactions (refunds, chargebacks, data protection) survive termination.

13. Governing Law

This Agreement is governed by the laws of Spain. Disputes shall be submitted to the exclusive jurisdiction of the courts of Madrid, Spain.